Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:

• Supply Chain optimization,
• Pricing strategy,
• Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About the role

The CHRO is a strategic partner to the business—responsible for designing and executing a global people strategy that drives organizational performance, builds a future-ready workforce, advances culture, and ensures operational excellence across all HR functions.

What would you do?

Strategic Leadership & Partnering

• Serve as a trusted advisor to the CEO and part of the Executive Leadership Team on all matters related to people, culture, and organizational strategy.
• Define and deliver an HR roadmap aligned with business goals, including workforce planning, talent management, leadership development, and succession.
• Lead enterprise-wide change management initiatives that build agility, resilience, and growth capability.

Culture, Engagement & Employee Experience

• Shape and embed a high-performance culture grounded in company values, fostering engagement, trust, inclusion, and well-being.
• Ensure the employee lifecycle—from attraction to exit—delivers a seamless, world-class experience.

Talent Acquisition, Development & Succession

• Build robust, scalable talent pipelines to meet current and future business needs.
• Lead global strategies for talent acquisition, employer branding, leadership development, performance management, engagement, DE&I, compensation & benefits, and organizational effectiveness.
• Oversee leadership development, mentoring, and coaching programs that strengthen capability across all levels.
• Drive succession planning to ensure readiness of high-potential talent for critical roles.

Operational Excellence & HR Delivery

• Oversee all HR operations, including compensation & benefits, HRIS, employee relations, and performance management, ensuring efficiency, consistency, and compliance across regions.
• Develop and monitor HR analytics and dashboards to enable data-driven decisions and demonstrate HR’s impact on business results.

Compliance & Risk Management

• Ensure compliance with all employment laws and regulations across global jurisdictions.
• Serve as the executive owner for workforce governance, ethics, and employee relations, proactively mitigating people-related risks.

Success Metrics

• Increased employee engagement and retention.
• Strengthened leadership pipeline and succession readiness.
• Improved operational efficiency (e.g., time-to-hire, cost-per-hire, HR service satisfaction).
• Clear alignment of people and business priorities driving measurable outcomes.
• Enhanced culture metrics reflecting trust, inclusion, and performance.

Who you are? / What we expect:

• 10–15+ years of progressive HR leadership, ideally in global and complex organizations.
• Proven ability to translate business strategy into measurable human capital outcomes.
• Strong operational and analytical acumen in HR systems, metrics, and delivery.
• Demonstrated success in driving culture transformation and leading high-performance teams.
• Deep understanding of compensation & benefits strategy across multiple regions.
• Exceptional communication and influencing skills; trusted advisor to executive and board levels.

The icing on the cake:

• Bachelor’s degree required; advanced degree or HR certification preferred.
  
• Track record of working within enterprise SaaS environment 

Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!

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