Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:

• Supply Chain optimization,
• Pricing strategy,
• Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About the role

As an EazyStock Consultant you will report to the local EazyStock Customer Success team leader and you will participate in projects delivered globally. EazyStock Consultant is responsible for the implementation of EazyStock for our global customers, which are SME companies.

In the first year at EazyStock, an EazyStock Consultant is expected to learn about EazyStock and to be able to assume a customer-facing role, including managing existing customers and supporting new business acquisition activities.

This role includes development of complex software solutions from the business side: presentations, data analysis, documentation and reporting.

What would you do?

• Taking part in delivering software to customers, including: 
• Gathering, analyzing and documenting customer requirements,

• Proposing solutions to problems related to supply chain,

• Identifying customer needs and suggesting extensions and additional services,

• Configuring EazyStock to fulfill customer’s needs,

• Modelling the supply chain and fine-tuning parameters,

• Testing configuration and ensuring business alignment,

• Delivering workshops & user training,

• Managing and supporting existing Customers,

• Supporting the pre-sales process,

• Setting up demonstrative accounts,

• Inventory data analysis,

• Preparing ROI presentations,

• Identifying and reporting enhancement ideas and bugs to the Product Management department.

 What we expect:

• Ability to understand and document customer requirements

• Data analysis and reporting skills

• Experience in IT. Proficient knowledge of the Office package. At least basic knowledge of SQL and relational databases.

• Very good communication and interpersonal skills. Preferably also presentation skills

• Fully communicative in English – both spoken and written

The icing on the cake:

• Experience in Supply Chain Management

• Practical experience with Windows and Linux operating systems, log files analysis and information retrieval

We offer: 

• Hybrid / work from Warsaw office that is centrally located (Dworzec Gdański) - depending on your plans.
• An environment that supports learning and is committed to your professional and personal development – access to internal training sessions,
• Fringe benefits (private medical insurance, Multisport, life insurance).
• Employee referral program - a bonus of 1500 EUR if the referral gets hired.
• Flexible working hours.
• Being yourself in an informal, low-ego, and open working environment where you can truly make a difference and enjoy working with positive, passionate, and collaborative people, ready to share their knowledge with you.
• Polish/English-speaking international working environment.Internal training sessions, conference and training budget for every team, free English & Swedish classes.

Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!

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